Not satisfied with your order?
Request a refund for opened or unopened products within 15 days from the date of purchase. Please note: In some cases, we will require you to ship the product back. See below for more details.
Receive defective product(s) or packaging?
If your product was purchased within 15 days of inquiry, we will happily ship you a replacement. Please note: for defective packaging or other unforeseen issues, we may request pictures or ask that you ship the product back to us so we can investigate and fix the issue moving forward.
Order during a special deal or offer?
We love to provide our customers with special deals and offers. If a refund is requested for an item that was purchased during a promotional period, it may be subject to additional refund restrictions. These refund requests will be addressed on a case-by-case basis depending on the specific coupon used or availability of the item.
Last but not least:
We reserve the right to refuse any refund if abuse is suspected.
Have a refund request to submit?
To request a refund, please click here to fill out our quick-and-easy refund request form.
This refund policy is valid up to 15 days after the date of purchase. To be eligible, the product(s) must have been purchased from purnutrition.com. Proof of purchase or identifying details, such as order number, may be required. Any refund requests submitted outside of the allotted 15 days will be considered at the discretion of our world-class support team.