FAQs

How do I create an account?

You can create an account on our website by visiting our Sign Up page.

Where can I find my subscription details?

Your subscription details can be found by logging into your account.

How do I cancel my subscription?

You can cancel your Pur Nutrition subscription by logging into your account and selecting “Cancel.” In addition, you can always reach out to us at 1-855-PUR-WHEY or hello@purnutrition.com for assistance with your subscription.

How much is shipping?

We charge a flat rate of $7 per order for orders under $150. For orders above $150, shipping is free!

How do I update my billing/shipping information?

You can modify your billing or shipping information by logging into your account.

What is your return policy?

We accept refund requests for orders within 15 days of the date of purchase. For more details, visit our Refund and Return Policy page.

Do you sell your products in-store anywhere?

In order to give you the most competitive pricing for our products, Pur Nutrition is currently a direct-to-consumer brand. We cut out the middle-man to directly deliver you the highest-quality nutritional supplements and merchandise at an affordable price.

Other Questions

Not seeing the answers you are looking for? Contact us.